Research
The CRE targets major evidence gaps in the safety and quality of clinical and consumer e-health systems. The agenda broadens in response to emerging needs and using additional resources attracted from other sources. The CRE has three major research streams: E-health safety, consumer e-health, and decision support.

E-health safety
Female medic looking at an x-rayTo monitor the safety and quality of e-health implementations as they roll out nationally, the CRE is developing, and will in the early stages operate, a national e-health critical incident system. Analysis of incident reports can generate critical alerts for government, vendors, clinicians and the community, as well as contribute to the development of an international classification of information technology (IT) related incidents, and theoretical and empirical models of IT failure. Read more…

Consumer e-health
Heart Line with an outline of a heart in itDespite the growing national investment in consumer personal health record systems, we know little about their impact on health outcomes, or the types of errors that are associated with their use. Given the importance of disease prevention and self-management in the chronically ill, the CRE is trialling a consumer e-health system to measure its potential impact on outcomes or service utilisation. Read more…

Decision support
Male medic looking at glass vertical digital screenWhilst current clinical decision support systems typically improve clinical decisions overall, there are significant risks that clinicians can be misled in certain settings or circumstances, to make poorer decisions. The CRE is developing the next generation in evidence-based decision support technologies, engineered to minimise risks with current systems that can mislead users, or fit poorly into practice. The CRE will also pioneer the use of these technologies to support systematic review teams. Read more…