Wang Y, Coiera E, Gallego B, Perez-Concha O, Ong M-S, Tsafnat G, Roffe D, Jones G, Magrabi F. Measuring the effects of computer downtime on hospital pathology processes. Journal of biomedical informatics. 2016; 59:308-15.
Abstract OBJECTIVE: To introduce and evaluate a method that uses electronic medical record (EMR) data to measure the effects of computer system downtime on clinical processes associated with pathology testing and results reporting. MATERIALS AND METHODS: A matched case-control design was used to examine the effects of five downtime events over 11-months, ranging from 5